Job Information
McDonald's Organizational Technology Lead in YORKVILLE, Illinois
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.
Department: Information Technology
Pay Type: Salary
Job Type: Full Time, McDonald's Experience Required
Job Description:
Technical Duties:
Troubleshoot computer related problems around the store.
Troubleshoot basic network problems dealing with switches, routers and computers.
Maintain a routine of proactive maintenance around all work sites: including equipment cleanliness & cabling organization.
Perform various IT Tasks and procedures in the store central office.
Utilize in-house ticket system to document all work done per incident.
Create weekly reports of duties and incidents completed.
Be able to think on your feet with technology issues.
Coordinate with ownership & administrative staff.
Adjust to new technology and procedures provided by IT staff and McDonald's IT.
IT Requirements:
Basic knowledge of operating systems.
Basic knowledge of network systems and structures.
Basic knowledge of computer peripherals and hardware.
Be able to troubleshoot on-site incidents with minimal supervision.
Must have transportation.
IT preferred but not required:
Knowledge of Windows 10 operating system.
Apple/Android knowledge with phones, tablets, and computers.
Be able to build network wire and phone wire, CAT5e, CAT6, & CAT3 (Preferred).
Windows server knowledge.
Able to troubleshoot audio and video components.
Requsition ID: PDXMCED7A895D-6A06-444A-A329-76B5D3B79B8F_15171
McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact recruiting.supportteam@us.mcd.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.
McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.
McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact supportteam@us.mcd.comsupportteam@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.