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McDonald's Training Manager in SAN ANTONIO, Texas

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.


McDonald's Works for Me.

I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.

The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me – Our people want to say YES — to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You’ll fit right in.

The Company for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.

Let’s talk. Make your move.


The Training Manager is an integral part of the RBG’s Commitment to the learning & development of all our team members. This person will be responsible for the implementation and assessment of field based learning and development for salaried and hourly team members.


Support the field with Learning & Development:

  • Help Area Supervisors facilitate leadership training of external talent & development of high potential talent

  • Train and support Area Supervisors to facilitate national restaurant standards / new field initiatives / classes

  • Evaluate training performance for each restaurant against standards & take action through partnership with Area Supervisor when necessary

  • Perform Certified Training Restaurant visits as needed to ensure quality training environments

Facilitation of Learning Content:

  • Partner with Area Supervisors and General Store Managers to determine training teams and needs

  • Hold Train the Trainer classes for GM and Certified Training Restaurant trainers

  • Validate training program is being executed and delivering desired results

  • Validate trainer performance against standards and coaching expectations

  • Download feedback from the field around training efficacy and execution & determine roadblocks or additional training as needed

  • Facilitate online classes for field leadership as required.

Desired Experience

  • Minimum of 3 years hands-on leadership of a fast-casual or full service restaurant

  • Minimum of 2 years of non-classroom training facilitation (such as running a training store, on the job training, etc·

  • At least 1 year of administrative duties that included: following up & responding to email, attending conference calls, basic us of word/excel, Zoom

  • Prior experience facilitating classroom/online training, following a facilitator guide

  • Prior McDonald’s experience is a plus

Desired Traits


  • High personal standards

  • Highly developed communication skills·

  • Organized and detail oriented

  • Ability to coach and provide feedback to different personality types in order to get results

  • Deep understanding of restaurant operations

  • Experience in training and performance evaluation

Additional Info:

Along with competitive pay, a Training Manager is eligible for incredible benefits including:

• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language

• Medical, dental and vision coverage

• Pre-tax flexible spending accounts

• Short- and Long-Term Disability, life and accident insurance

• Service awards

• Employee Resource Connection

  • Meals Everyday

• Adoption Assistance

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

Requsition ID: PDXMCF7255FAA-6B2B-4826-A768-327AD37879FF_71103

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.