McDonald's Operations Associate in Green Bay, Wisconsin


Job Description:



Work closely with franchisee as subject matter expert in restaurant standards, food safety and customer experience visits. Ensuring standards are met through on-going assessment and grading of the restaurant systems in timely manner.

This position resides in Green Bay, WI.

Requisition Number:



United States

Job Type:


Minimum Requirements:

  • Accurate, consistent evaluator that relies on measurable facts and observations

  • Strong attention to detail and ability to keep reports and evaluations organized

  • Effective time management skills to keep up with a demanding evaluation and travel schedule

  • Quick learner capable of developing both a broad understand of all Restaurant Department Management systems

  • Quickly understands patterns and develops intuition around restaurant

  • Strong interpersonal skills and ability to build amicable relationships with Franchisees and restaurant managers

  • Restaurant experience preferred

Travel required for this role.




Conducts objective evaluations (ie., Customer Experience & Food Safety Visits, National Restaurant Building and Equipment Standards) to analyze restaurant performance across customer experience and operations

-Protects the McDonald's brand by identifying issues that may pose risks to customer experience and brand perceptions

-Supports operational excellence by identifying restaurants that do not meet McDonald's QSC (Quality Service Cleanliness) / safety standards

Develops a holistic restaurant operations skillset across all Restaurant Department Management systems through rotations and trainings(ie., GM, Guest Services, Kitchen, People, Deployment)

Builds deep expertise in a specific Restaurant Department Management system and provides expert coaching and root cause analysis to Franchisees

Serves as Subject Matter Expert (SME) to provide support to restaurants as requested by Franchisees on specific operations initiatives

Subject Matter Expert on operations imitative

Shadows Franchise Business Partner to assist in developing a full restaurant consulting toolkit

Job Title:

Franchise Operations Associate


Green Bay

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.