McDonald's SUPV-COMMUNICATIONS in Chicago, Illinois
Ronald McDonald House Charities® (RMHC®) creates, finds and supports programs that directly improve the health and well-being of children. RMHC strives to be part of the solution to issues challenging families today. Families are challenged with how to stay near and support a hospitalized child; how to afford staying together in another city while a child is undergoing treatment; or even getting basic medical and dental care in underserved communities. We use our resources and partnerships in the community to help families gain access to healthcare services and keep families together during critical points in their children's lives.
The Marketing and Development (MARDEV) team is responsible for the development and execution of the organization’s global marketing and fundraising strategies. Within that area of responsibility, the team oversees the RMHC brand including compliance, consistency, positioning and communication across the entire RMHC Chapter system in 64 countries and regions. MARDEV builds the brand strategy and guidelines while serving as a brand consultant for the individual Chapters. In addition, the team executes Global tactics that support and increase awareness for the brand and the RMHC mission. Global tactics include: planning, development and implementation across paid, owned and earned media; digital and social media content and campaign creation; public relations; crisis communication; print advertising; content management across the rmhc.org website; and corporate marketing activation. The team also manages the interface between RMHC and the McDonald’s Global/U.S. marketing and communications relationships to ensure continuity and promote co-brand building.
RMHC is seeking a Communications Supervisor to administer and develop content across all RMHC social media channels (Facebook, Instagram, Twitter & LinkedIn). As the Communications Supervisor, you will be responsible for developing, implementing and monitoring all day-to-day social content for RMHC Global brand, in collaboration with creative content team.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Bachelor’s degree in marketing, communications, or related field
5+ years of experience in social media management
Natural storyteller with excellent speaking, writing and editing/proofreading skills
Experience using digital management and monitoring tools (Sprinklr, Ad Accounts, Meltwater) and knowledge of SEO standard methodologies and web traffic metrics
Ability to thrive in dynamic environments, while being flexible, reciprocal and deadline driven
Strong social skills with a deep understanding and desire to continually learn about new media tools and trends
Excellent skills in microsoft word, excel, and powerpoint
Experience with internal client management, project management and a passion for delivering with excellence
Strong time-management skills and proven ability to handle several projects/initiatives at once
Determining benchmark metrics to measure social media programs
Reporting on effectiveness to internal partners and help to evaluate and optimize
Provide sample social guides and standard methodologies for the RMHC system
Develop and maintain RMHC social content calendar
Find opportunities for growth or focus in the social space
Run and develop corporate partner integrated campaigns, owning social activation,
Maintain knowledge of key digital technologies, social media design tools, best practices and emerging trends, including - Platforms (LinkedIn, Facebook, Twitter, Instagram, YouTube, etc.)
Support the Communications Manager with traditional media relations and crisis communications, as needed.
McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.