McDonald's Sr. Product Manager in Chicago, Illinois

6245BR

Job Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100

countries and billions of customers served each year. As the global leader in the food service industry, we have a legacy of innovation and hard work that continues to drive us. Today, we are growing with velocity and are focused on modernizing our experiences, not to make a different McDonald’s but to build a better McDonald’s.

We are a people business just as much as we are a restaurant business. We strive to be the most inclusive brand on the planet by building diverse teams who create delicious, feel good moments that are easy for everyone to enjoy. Joining McDonald's means thinking big on a daily basis and preparing for a career that can have impact around the world.

We are dedicated to using our scale for good: good for people, our industry and the planet. From bold

recycling initiatives and sustainable sourcing efforts to our partnership with Ronald McDonald House Charities, we see every day as a chance to have a genuine impact on our customers, our people and our partners.

Our new, state-of-the art headquarters is located in the booming West Loop area in the heart of downtown Chicago. It is set up to be a global hub that fosters innovation: take a class at Hamburger University, sample future menu items in our Test Kitchen, and utilize the latest technology to stay in touch with your team around the globe. With monthly organized events, massive outdoor spaces, an 8000 square foot gym, and an onsite McDonald's serving international favorites, our office helps us connect with each other like never before. Needless to say, you’ll be lovin’ it here…

McDonald's has bold plans to evolve the customer experience for the digital era, and the Global Digital team is at the center of this aggressive change. Our team is leading the worldwide effort to develop and orchestrate digital initiatives across every facet of our interactions with customers. With the rapidly evolving digital environment, this team is focused on innovation across the customer journey in and outside our restaurants, identifying the most meaningful opportunities for our customers, and developing capabilities like Mobile Ordering to bring them to life. We do this in partnership and teamwork with our IT organization and the Markets around the world.

McDonald's is aggressively looking to grow its consumer-focused digital capabilities by adding top tier talent across the company and within the Global Digital team. McDonald's is deeply committed to our customer focus, and sits at an exciting juncture where we are ready to drive our brand to new heights using digital experience and engagement as essential ingredients.

This role is based in Chicago, IL at our new McDonald’s Global Headquarters in the West Loop area.

Job Description

The Global Digital Senior Product Manager for Mobile Apps will be responsible for the strategy, prioritization, design, development, and market adoption of features and capabilities within our flagship Global Mobile App product. Through this role, the Senior Product Manager will represent the customer and global markets by articulating, vetting, and prioritizing features within the Global mobile app road map and will play a crucial role in developing customer-centric, best-in-class mobile products.

You will work as a member of a highly motivated team responsible for managing the complete product lifecycle to ensure success in terms of both revenue and the timely release of new products and capabilities. You will report to the Director of Product- Mobile Apps and will collaborate closely with Capabilities Managers, Global Market Teams, Analytics, Marketing, IT, Program Management, and Operations to ensure successful product delivery.

This role will play a key role in the execution of various mobile initiatives for our business, such as mobile ordering, loyalty, payments, and CRM.

Requisition Number:

6245BR

Country:

United States

EOE Statement:

McDonald’s Corporation is an equal opportunity employer committed to a diverse and inclusive workforce.

Job Type:

full-time

Minimum Requirements:

· Bachelor's degree

· 5+ years of digital business experience required, preferably in marketing, analytics, and/or technology

· 3+ years of Agile Product Management experience, preferably on customer-facing products leading agile development teams.

· Experience with native app product management

· Strong quantitative analysis skills; analytics mindset and skills in research and analysis

· Strong technical skills; proven ability to work with and influence engineering team

· Experience translating customer needs into digital product features, business plans, and merchandising opportunities to deliver customer experience improvements that achieve KPI Goals.

· Superior written and verbal communication skills; ability to speak to, as well as influence, engineers, project managers, corporate leadership, and partners.

· Experience leading cross-functional teams and managing indirect reports to achieve organizational goals

· Experience and expertise in digital project and product planning, including product definition, feature prioritization, trade-off processes, and roadmap creation

· Curious, task-oriented, and a self-starter with a strong bias for action; Proven track record of “getting things done”

· Customer-centric mindset with a passion for discovering consumer behavior, trends, and opportunities for innovation

State:

Illinois

Responsibilities:

· Lead the definition of product requirements using input from various sources including external sources such as market trends, technology innovations, industry standards, competitive intelligence, and customer research, as well as internal sources such as analytics, marketing, operations, and customer feedback.

· Thoroughly understand and anticipate customer and business needs in order to develop engaging and profitable mobile experiences.

· Define and drive priorities for engineering sprints and product releases

· Create and execute optimization experiments to validate and optimize features.

· Create business cases to support feature prioritization

· Maintain organized oversight of specific digital product delivery schedules to ensure the proper balance of speed, features, timing, and integration with other functions, in tight coordination with Program Management

· Work closely with peer product managers across all capabilities to prioritize initiatives, share insights on customer demands, identify opportunities for collaboration, and coordinate product development and delivery

· Collaborate across functions (e.g. Market stakeholders, IT, and Program Management) to ensure the timely delivery of mobile products and best-in-class digital customer experiences

*Minimum Requirements

· Bachelor's degree

· 5+ years of digital business experience required, preferably in marketing, analytics, and/or technology

· 3+ years of Agile Product Management experience, preferably on customer-facing products leading agile development teams.

· Experience with native app product management

· Strong quantitative analysis skills; analytics mindset and skills in research and analysis

· Strong technical skills; proven ability to work with and influence engineering team

· Experience translating customer needs into digital product features, business plans, and merchandising opportunities to deliver customer experience improvements that achieve KPI Goals.

· Superior written and verbal communication skills; ability to speak to, as well as influence, engineers, project managers, corporate leadership, and partners.

· Experience leading cross-functional teams and managing indirect reports to achieve organizational goals

· Experience and expertise in digital project and product planning, including product definition, feature prioritization, trade-off processes, and road-map creation

· Curious, task-oriented, and a self-starter with a strong bias for action; Proven track record of “getting things done”

· Customer-centric mindset with a passion for discovering consumer behavior, trends, and opportunities for innovation

Job Title:

Senior Product Manager - Global Mobile Apps

City:

Chicago

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.