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McDonald's Senior Manager, Organization Design in Chicago, Illinois

Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

We are enjoying the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art headquarters. Located in the booming West Loop of downtown Chicago, it's set up to be a global hub that cultivates collaboration:

  • Take a class at Hamburger University

  • Sample future items in our Test Kitchen

  • Utilize the latest technology to connect with your team around the globe

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.

Job Description:

McDonald’s Culture and Organization Effectiveness is dedicated to optimizing the way the organization operates in today’s fast-paced, rapidly changing business environment. As leadership shares its vision and strategy, this team is focused on designing creative solutions that enable teams to work together effectively and efficiently across its globalized business model. Our team, in conjunction with our Global People partners, brings the strategy to life through people alignment.

In this role, you will:

  • Use data and analytics to make decisions on Organization Design leading practices, ensuring solution is aligned to the design parameters, operating model principles and business case.

  • Understand customer requirements and define the Key Performance Indicators that are critical for quality tracking and evaluation of Organization Design implementation

  • Review the to-be Business Process Design to understand organization/role impacts, and create Role Descriptions for retained organization

  • Design the jobs and teams including mapping jobs to roles, defining skills requirements, and designing teams and reporting relationships. Resolve size of the affected organization

  • Define the to-be skills/knowledge requirements for the affected workforce and the characteristics of the current workforce

  • Design and conduct a Skills Assessment to measure the baseline skills of the affected workforce, and create a plan to close the gap between current and required skills

  • Align the performance objectives, behaviors, and incentives with the Job Designs and Team Designs

  • Identify the critical/redundant jobs and develop/support the execution of the Job Sourcing Plan to achieve the business objectives

  • Develop the competency model and role descriptions

  • Develop the organization transition approach to help the organization implement the planned changes

  • Support the organization throughout its transition


  • Experience with organizational design, talent management and implementation of new organizational structures for a large-scale transformation

  • Demonstrating strong judgment, problem-solving, and decision-making abilities

  • Strong leadership skills; operates as a global leader with understanding and appreciation for regional differences

  • Experience working within a mix organization with multiple functions (operations, commercial, HR, procurement, etc.)

  • Interact with senior leaders and able to effectively facilitate stakeholder conversations, speak with confidence, and manage multiple priorities

  • Strong business acumen within various functions (operations, corporate functions, etc.)

  • Comfortable leading executive-level meetings / workshops

Additional Information:

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Requsition ID: REF7142U_743999999509335