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McDonald's Senior Analyst - Strategic Sourcing, Restaurant Technology in Chicago, Illinois

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Company Description

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the food service industry, our legacy of innovation and hard work continues to drive us.

From drive thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements - check them out here (https://assets.jibecdn.com/prod/mcdonalds/0.0.204/assets/20210203-Benefits_Onepager.pdf) !

We are enjoying the flexibility of a hybrid work model, splitting our time between remote work and connecting with co-workers in our state-of-the-art headquarters.  Located in the booming West Loop of downtown Chicago, it's set up to be a global hub that cultivates collaboration:

  • Take a class at Hamburger University

  • Sample future items in our Test Kitchen

  • Utilize the latest technology to connect with your team around the globe

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. We are interested in people who enhance our company culture: Does this role interest you? We encourage you to apply even if you don’t meet every single requirement!

Job Description

Global Supply Chain & Indirect Procurement at McDonald’s

This position will reside within the Global Supply Chain (GSC) team, internationally recognized by Gartner as a being within the ‘Masters’ category for excellence within Supply Chain Management. The Global Strategic Sourcing Services (GSSS) group is the sub-team responsible for the indirect procurement & sourcing activity within this group.

GSSS contributes directly to the bottom-line performance of the company through reducing the costs McDonald’s corporate entities or franchisees would otherwise absorb. This team consults with leaders throughout the company, supporting pivotal initiatives & needs that are driving McDonald’s into the future.

*This candidate needs to be located in Chicago, IL.

The Role

The role is part of the Technology Sourcing & Category Management team and is a critical role within the team responsible for focusing on Restaurant software solutions – Solutions that are deployed across our restaurants and are offered globally to our international operated markets and direct licensee markets. The Restaurant technology sub-team manages approx. $1.5bn spend per annum (USD) and is comprised of the Restaurant Software, Restaurant Hardware, and Restaurant Services sub-categories. Category managers within this group are expected to partner with both the Global Technology corporate level business function and partners from across our international markets to ensure that company-wide strategies are successfully supported through the selection, risk management, and contracting with technology providers that can fully meet McDonald’s needs.

The Restaurant Software Supervisor is tasked with supporting the category management, from development to execution, of the technology solutions within the Restaurant software area. Within this role you are expected to partner with multiple different corporate level functions (including the Global Technology Architecture team, Legal & other sub-teams within the Global Technology group). You may occasionally also be expected to work with the US technology team & our international market-based resource teams (for example; McDonald’s Italy, McDonald’s Japan, etc.). You will support in the selection of solutions suitable for deployment across McDonald’s worldwide. A key focus for this role holder will be supporting the development of a suite of standard policies, requirement gathering frameworks, selection documentation & agreements suitable for deployment in this category area.

Supervisors within the Technology Sourcing & Category Management team are expected to deliver across the following responsibility areas:

Stakeholder engagement & relationship management:

Examples include:

  • Capacity planning of/for indirect resources (including project team based resources)

  • Ongoing relationship management of relevant global partners & team members

  • Partnering with relevant members of the Global Technology Vendor Management Organization

  • Alignment with Supply Chain or Technology resources at a market-level or segment leadership based resources

Category management development:

  • Developing a spend analysis for portfolio of solutions within responsibility area (including actualized/estimated spend)

  • Creating and maintaining category hierarchy (category tree structure)

  • Keeping abreast of supplier information, industry news and critical developments with category space

  • Working through risk identification and mitigation plans for category

  • Highlighting innovation opportunities and competitor insights

  • Building cases for “should-do” opportunities independently developed for agreement b stakeholders

Sourcing capability development:

  • Contributing to/participating in Supply Chain team meetings/events

  • Updating or adapting templates & tools as needed for successful execution of the role

  • Planning & implementing category specific policies (such as mandatory asks/ways of working or contract terms)

  • Defining category specific requirements baselines

  • Researching procurement and sourcing best practice/new thinking

  • Development of presentation materials

  • Stakeholder training and awareness materials

  • Reporting savings and/or value achievements

  • Updating agreed pricing documentation, etc.

Projects & initiatives:

  • Leading sourcing/provider selection events

  • Completing discovery activities (such as market landscape, business readiness assessments, etc.)

  • Project initiation tasks (stakeholder training sessions, project planning with PMO resources, etc.)

  • Managing project team delivery in-line with responsibility alignment

  • Event (RFx) materials build out, sign-off and issue

  • Hosting supplier briefing sessions or supplier presentations

Tactical – Non-Project based work:

  • Providing guidance/inputs on renewals where no commercial negotiations are required

  • Updating SOWs where no major commercial effort is needed

  • Processing administrative tasks (meeting scheduling, etc.)

We are looking to recruit and hire individuals that have a real and genuine commitment to building a career focused on specialization and progression within the indirect procurement and sourcing field.

McDonald’s offers incredible opportunities for individuals who already have a solid baseline of knowledge within an indirect procurement or sourcing role that are looking to further develop their experience on a global level, through access to a portfolio of solutions that are deployed across a truly worldwide scope. Development within this role will follow the 70/20/10 model of training and development.

Successful individuals are comfortable with developing contracts, delivering to timelines, working to manage risk, building commercial structures for resource-based efforts, and learning about the software space with our stakeholders. They are highly organized and able to work across multiple projects efficiently.

Qualifications

  • Must be fully vaccinated (i.e., at least 2 weeks after last dose) for COVID-19 and, if hired, present proof of vaccination by start date.

In order to thrive within this role, you will need to be able to regularly and consistently demonstrate the following individual qualities:

Influential

A natural storyteller, with inherent talent for building compelling narratives in order to influence the right audiences, at the right times. Must be able to empathically position to understand what is driving the positions of our stakeholders, suppliers and franchisee owners

Proactive

Takes charge for building or developing a pipeline of opportunities for what we should be doing rather than reacting solely to demand for support. Balancing these needs in the context of how to best serve the entire organization in supporting our business goals & objectives

Strategic

Thoughtfully identify and elicit potential needs beyond those that are directly stated as desired by our stakeholders

Determined

Strong willed individual that is able to lead large and sophisticated stakeholder groups/teams towards objective based outcomes to firm deadlines

Persistent

Dedication to posture for and seed, mutually beneficial, longer term outcomes during course of delivering upon shorter term goals. Achieve whilst working with strong willed senior role holders (internally & externally)

Curious

Capacity and willingness to learn from external and internal sources. Fully bought into the spirit of ‘continuous improvement’ with real desire to bring new thinking, standard methodologies and innovative ideas to McDonald’s for consideration to adopt. The restaurant software space is a rapidly changing ecosystem that will require individual to not only be a student of the business but also a student of the industry

Prior Experience / Qualifications Required

  • Demonstrable experience of the development of category strategies

  • Prior experience of working with & across different markets and cultures

  • Strong knowledge and understanding of structuring agreements based on non-committed spend

  • Prior experience in technology supply chain or software-focused roles is a plus

  • Experience managing large scale, global projects

  • Comfortable in working with leadership teams based in international markets

  • Bachelors’ Degree in IT, Business, Supply Chain, or STEM fields required. MBA preferred.

  • C.P.M. (Certified Purchasing Manager) or C.I.P.S. (Chartered Institute of Purchasing & Supply) designation is a plus

Additional Information

McDonald’s is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact recruiting.supportteam@us.mcd.com

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Requsition ID: REF3101U

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact supportteam@us.mcd.comsupportteam@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact supportteam@us.mcd.comsupportteam@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

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