McDonalds Jobs

Job Information

McDonald's IS PROJECT MANAGER in Chicago, Illinois


Job Description:

McDonald’s is proud to be one of the most recognized brands

in the world, with restaurants in over 100 countries and billions of customers

served each year. As the global leader in the food service industry, McDonald’s

has a legacy of innovation and hard work that continues to drive us to build an

even better McDonald's. Today, we are growing with velocity and are focused on

modernizing experiences while delivering incredible value and quality in the

food we serve.

McDonald's is a people business, just as much as it is a

restaurant business. We strive to be the most versatile brand on the planet by

building complementary teams who create delicious feel good moments that are

easy for everyone to enjoy.

The Quick Service Industry requires quick thinking: our work

culture is flexible and dynamic to ensure we are executing with pace and

sharing our latest ideas. Our new state-of-the art headquarters, is located in

the booming West Loop area of downtown Chicago

McDonald’s goal is to be a modern forward-thinking burger

company delivering a contemporary customer experience. Customers are expecting

new and exciting experiences and services that are easy to use and seamlessly

integrated into their daily lives. The IT People Systems team plays a

significant role in achieving this goal by ensuring our restaurant personnel

are positioned with the tools they need to successfully drive a positive

customer experience.

The IT People Systems team focuses on HR and Learning

technology platforms servicing the HR and Learning Technology functional areas

within McDonalds. These responsibilities are critical to grooming our greatest

asset – our People.

The ideal candidate will be responsible for the successful

execution/delivery of multiple projects including the objective of managing the

development of HR technologies such as Applicant Tracking systems, onboarding,

HR/Benefits, Integrations to Time Keeping, Scheduling and other HR related

solutions modernizing the experience for our crew and managers. In addition,

this role will be the primary contact for all HR related technology projects.

The Project Manager will also be expected to utilize proven IT project

management processes in close collaboration with business stakeholders,

vendors, team members, and various IT functions. The Project Manager will

assume end-to-end initiative accountability to deliver the functional

requirements defined by a cross functional team.

Requisition Number:



United States

EOE Statement:

McDonald’s Corporation is an equal opportunity employer committed to a diverse and inclusive workforce.

Job Type:


Minimum Requirements:


Undergraduate degree required, Master’s degree

preferred in Computer Science or Project Management.


The Project Manager, US IT People System will

have 3+ years of experience and strong leadership skills with technical

knowledge/experience in the implementation cross functional projects. Specific

criteria include:


Demonstrated success at building Franchisee and

Cross Company relationships to achieve results.


Demonstrated success in implementing HR

technologies (e.g. Applicant Tracking, On-Boarding, HR Benefit, Case/Incident

Management, Portal and Self Service Technologies)


High energy level, adaptability, versatility,

appreciation of marketplace and internal customer considerations.


Strong influencing skills to drive the best

decision-making for the company.


Capable of achieving results in a US and Global



  • McDonald's business experience / restaurant experience.

  • Mobile or digital experience

  • Experience with Bot technology




  • Build requirements, select vendor(s) and oversee development and implementation of the HR initiatives within the U.S. restaurants for use by Restaurant Managers and Crew. Enabling Applicant Tracking, On-Boarding, Crew Reward and Recognition, Owner/Operator People Experience Network portal, HR Case Management and other HR technologies as dictated by our HR business partners.

  • Support and Manage HR Technology projects (i.e. existing HR system as mentioned above)

  • Lead IT efforts to onboard and implement a Global Video Platform

  • Participate in IT efforts for a mobile learning experience

  • Participate in IT efforts in improving the restaurant hiring process

  • Collaborate with cross functional teams and learning leaders

  • Oversight, control, and monitor of the planning, estimation, analysis, and design required in support of the People roadmap, using common project management methodologies such as Agile

  • Act as a SPOC for the 3rd Party Suppliers

  • Oversee requirements for Features and Functionality of any HR initiatives

  • Provide project performance and progress reporting to various project stakeholders including executive leadership with a focus on business benefit realization

  • Ensure continual roadmap alignment with other organizational strategic initiatives and changes in the business

  • Review work products to ensure quality, accuracy and verify completeness

  • Interface, coordinate, and communicate project interdependencies with other IT functional areas and business areas in timely and proactive manner

  • Influence or provide input to department-level forecasting and planning activities

  • Focus on financial management for all projects executed by the People Systems team

  • Participate in Technology Benchmarking exercises

Job Title:

IT People Systems Project Manager



McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.