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McDonald's Director, Organization Design in Chicago, Illinois

Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

We are enjoying the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art headquarters. Located in the booming West Loop of downtown Chicago, it's set up to be a global hub that cultivates collaboration:

  • Take a class at Hamburger University

  • Sample future items in our Test Kitchen

  • Utilize the latest technology to connect with your team around the globe

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.

Job Description:

McDonald’s Culture and Organization Effectiveness team is dedicated to optimizing the way the organization operates in today’s fast-paced, rapidly changing business environment. As leadership shares its vision and strategy, the team is focused on designing creative solutions that enable teams to work together effectively and efficiently across its globalized business model. Our team, in conjunction with our Global People partners, brings the strategy to life through people alignment. 

In this role, you will:

  • Lead organization design and operating model projects, fostering the development of organizational capabilities and structures needed to support the execution of the business strategy.

  • Partner with senior leadership and HR Business Partners to review current organizational performance and culture; make recommendations for design of solutions (including structure, roles, decision rights, interfaces, forums, etc.) and build implementation plans to support necessary changes.

  • Support senior leaders in organizational design changes, including delivering team norming workshops to align behaviors and ways of working for the future.

  • Manage a portfolio of projects operating in parallel; navigate ambiguity to define work and direct work for the team, balance competing priorities; drive alignment amidst midstream adjustments.

  • Steward effectiveness resource investment and efficiency across the enterprise by promoting healthy organization shape and size; contribute to and reinforce organization governance processes; report on regular organization metrics.

  • Stay up-to-date and informed on trends and innovations in organization effectiveness. Bring to the table new designs, tools, and methods that will help position the organization to grow.


  • Bachelor’s degree required. Masters in organizational development/Design, Leadership, or related field strongly preferred.

  • At least 7+ years of experience in roles responsible for organizational development, leadership, and people development.

  • Ability to set direction, develop and lead talent strategies that are aligned with business strategy including scoping organization components of complex transformations with interconnected workstreams and dependencies. Strong project management skills, including a proven track record of leading large, complex projects using standard project management practices and tools; experience with agile project management practices a plus. Ability to engage senior partners throughout a project lifecycle.

  • Successful track record of working with C-level leaders. Superior interpersonal, facilitation, communication, and consulting skills. Ability to assess needs, influence, collaborate, deliver, and partner at the most senior levels in the organization.

  • Expert technical knowledge in areas of organization effectiveness, talent management, compensation, change management, and HR processes. Ability to translate business strategies into organizational design challenges and then solutions. Ability to break down silos by creating cross-functional teams to devise comprehensive design solutions that can be more readily embedded into the current environment.

  • Previous experience in a large consultancy (strategy, organization, or human capital practices) a significant plus.

  • Experience working in large, multi-national corporations in a highly matrixed, complex structure; retail experience a plus.

  • Experience working with many countries and cultures. Understands the needs and challenges of global leaders

Additional Information:

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Requsition ID: REF7463M_743999999436155